Knowledge

Frequently asked questions

Everything you wanted to know about Thermova, the CryoKey module, and why cold-chain integrity matters for temperature-sensitive medicine.

What is Thermova?

Thermova is an active-cooling medical transport case built by THERMOVA GMBH in Munich. It holds temperature-sensitive medicines such as insulin, vaccines, and biologics at 2–8°C for 6–10 hours (depending on ambient temperature) and records a verifiable temperature log for every journey.

What is the CryoKey?

The CryoKey is a smart card that lives inside the Thermova Case and continuously measures temperature. It streams telemetry to your phone over Bluetooth and provides an independent double-check of the cold chain — even if the case's main battery is depleted, the CryoKey still holds the full transport history.

Why does cold-chain integrity matter?

Biologics, insulin, mRNA vaccines, and many specialty drugs lose potency or become unsafe after even brief excursions outside 2–8°C. A signed, time-stamped record removes the guesswork for patients, pharmacists, clinicians, and insurers.

How long does Thermova keep medication cold?

6–8 hours in cold environments and up to 10 hours in hot environments, within the 2–8°C range. Powered by a 10,400 mAh rechargeable battery; performance varies with outside temperature and how often the case is opened.

How do I know the cold chain wasn't broken?

Open the Thermova companion app and generate a signed receipt. It contains the full temperature curve, any excursions, and a cryptographic signature that pharmacies and insurers can verify.

What happens if the case battery dies?

The CryoKey runs on its own battery and keeps logging. You can still inspect the entire transport history afterwards, so a dead case battery never means a lost record.

Which medications is Thermova designed for?

Insulin, mRNA and conventional vaccines, biologic therapies (mAbs, biosimilars), fertility hormones, growth hormone, and other 2–8°C specialty pharmaceuticals.

Is Thermova available outside Germany?

We are rolling out across the EU and UK through clinical and pharmacy partnerships. Contact us at hello@thermova.com for distribution inquiries.

Where is Thermova based?

THERMOVA GMBH is headquartered at Josephspitalstraße 15, 80331 München, Germany.

How can clinics or pharmacies partner with Thermova?

Reach out via our contact page or email hello@thermova.com. We work directly with clinical networks, hospital pharmacies, and specialty distributors.